Salon & cancellation policy

To all my beautiful clients,

 To keep us all safe and the business to continue running I really need everyone to read and respect this following.

 DO NOT COME IN IF YOU OR SOMEONE AT HOME IS SICK. EVEN IF IT ISN’T COVID, I REALLY CANT RISK MYSELF OR ANYONE IN HERE DURING THIS TIME.

 

Cancellation policy:

Please give me minimum of 24 hours notice to avoid a cancellation fee.

To cancel your appointment please text 0404015604. If you haven't heard back please check you text the right number and try again to receive Confirmation that your message was received. 

There is a cancellation/no show/change of appointment fee of 100% of your appointment if you cancel within 24 hours of your appointment or do not show up to your appointment. Cancellation of appointments must be made on business days Monday through to Friday. If your appointments are on Monday please change your appointments on Friday not on Saturday or Sunday to avoid cancellation fee. 

Also please give 24 hour notice to change your appointment ahead of time to arriving. For example if you have a half leg + bikini and a eyebrow wax booked in I allocate 30-45mins and when you arrive you say "I only need eyebrows waxed today" I could have looked someone else in for the remainder time. you will be charged for the appointment booked so please think ahead.

Please just be mindful that I run this business totally on my own and every appointment counts. There are so many people who would love your appointment time so please just be mindful to give me enough notice so I can fill your spot.

 

   

Xx Jelena